Last Updated: August 10, 2026
These Terms & Conditions govern your access to and use of the website and B2B ecommerce services operated by Prakaash Eyewear Pvt. Ltd.
By accessing this website, creating an account, requesting wholesale pricing, placing an order, or purchasing products through the website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order through it.
These terms apply to business customers, including optical retailers, wholesalers, distributors, resellers, importers, and other commercial buyers.
The website is operated by:
Prakaash Eyewear Pvt. Ltd.
Unit No. 10, Sakina Industrial Estate,
Block No. 5, Ambe Mata Road,
Bhayandar West, Mumbai – 401101
Maharashtra, India
Email: sales@prakaasheyewear.com
Phone / WhatsApp: +91 9769364624
Throughout these Terms & Conditions, “Prakaash Eyewear,” “we,” “our,” or “us” refers to Prakaash Eyewear Pvt. Ltd.
“Customer,” “you,” or “your” refers to the individual, business, company, organization, or other entity accessing the website or purchasing products from us.
This website is primarily intended for business-to-business wholesale transactions.
By creating a B2B account or placing an order, you represent that:
We may request additional business information or documentation before approving an account or providing access to wholesale pricing and ordering facilities.
Certain products, wholesale prices, commercial terms, or ordering features may only be available to approved business accounts.
When registering, you agree to provide accurate, current, and complete information.
We reserve the right to review, approve, reject, restrict, suspend, or request additional information for any account where reasonably necessary for business, security, compliance, or verification purposes.
You must not create an account using false business information, impersonate another person or organization, or provide misleading information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.
You should use a strong password, avoid sharing your login credentials, and notify us promptly if you believe your account has been compromised or accessed without authorization.
We are not responsible for losses arising from your failure to maintain appropriate account security, except where liability cannot legally be excluded.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, colours, materials, and other information displayed on the website are accurate.
However, minor variations may occur between website representations and physical products due to photography, lighting, display settings, manufacturing batches, material characteristics, or product updates.
Product availability, specifications, packaging, colours, and other details may change without prior notice.
Where there is a discrepancy between general website information and the specifications or terms confirmed for a particular order, the confirmed order documentation or invoice will generally govern that transaction, subject to applicable law.
Wholesale prices, discounts, minimum order quantities, promotional offers, and other commercial terms displayed on the website are subject to change.
Prices may be dependent on factors including customer account status, quantity, product category, destination, applicable taxes, promotions, and separately negotiated commercial arrangements.
Unless expressly stated otherwise, displayed prices do not necessarily include shipping charges, customs duties, import taxes, or other destination-related costs.
We reserve the right to correct pricing or product information errors. If an order has been affected by a material pricing or product-information error, we may contact you before processing the order to confirm whether you wish to proceed.
You may place an order through the website after your B2B account has been approved and the applicable ordering requirements have been satisfied.
Before submitting an order, you are responsible for reviewing:
Submitting an order constitutes a request to purchase the selected products.
An automated order acknowledgement confirms that we have received your order request. It does not necessarily constitute final acceptance of the order where stock availability, payment, credit approval, pricing, or other commercial verification is required.
An order becomes accepted when Prakaash Eyewear confirms the order for processing, dispatch, or otherwise communicates acceptance to you.
We may decline or modify an order where reasonably necessary due to:
If we are unable to fulfil an accepted order, we will communicate the applicable resolution, including any refund that may be due.
Payment must be made using the payment methods made available on the website or otherwise agreed with Prakaash Eyewear.
Depending on the customer and commercial arrangement, payment may be made through online payment methods, bank transfer, approved credit terms, or other methods specifically authorized by us.
Where credit terms have been approved, payment must be made according to the agreed credit period and commercial terms.
We reserve the right to restrict or withdraw credit facilities where payment obligations are not met.
Applicable taxes, GST, shipping charges, customs duties, import taxes, and other government or destination-related charges may apply depending on the transaction and delivery destination.
For international orders, customs duties, import taxes, clearance charges, and other destination-country charges are generally the responsibility of the customer unless expressly agreed otherwise in writing.
Customers are responsible for complying with applicable import, export, customs, licensing, and regulatory requirements in the destination country.
Orders may generally be cancelled before they have been packed for dispatch, subject to the applicable Order & Return Policy.
Once an order has been packed or dispatched, cancellation may no longer be possible.
Customized, specially manufactured, private-label, or otherwise customer-specific orders may be subject to separate cancellation terms.
Please refer to our Order & Return Policy for detailed cancellation and refund provisions.
We aim to process confirmed orders promptly and provide delivery through appropriate logistics or courier partners.
Estimated delivery times are provided as guidance and may vary according to destination, product availability, courier schedules, customs clearance, weather, public holidays, transportation disruptions, and other circumstances beyond our reasonable control.
For detailed delivery information, please refer to our Delivery Information page.
Returns and exchanges are subject to the conditions specified in our Order & Return Policy.
Eligible products must generally be returned within the applicable period and in their original, unused, undamaged condition with required tags, packaging, and accessories intact.
Customized or specially manufactured products may be subject to different return conditions.
Please review the Order & Return Policy before placing an order.
You are responsible for ensuring that products purchased from us are suitable for your intended business use and comply with applicable laws and regulations in your market.
For international purchases, you are responsible for understanding applicable import restrictions, product regulations, labelling requirements, taxes, duties, and other requirements in the destination country.
You are also responsible for providing accurate billing, shipping, contact, and business information.
You must use the website only for lawful purposes and in accordance with these Terms & Conditions.
You must not:
We reserve the right to restrict access, suspend accounts, cancel transactions, or take other appropriate action where prohibited activity is identified.
Where the website permits customers to submit reviews, photographs, testimonials, feedback, comments, or other content, you remain responsible for ensuring that the submitted material is lawful and does not infringe the rights of another person or organization.
By submitting content to us, you grant Prakaash Eyewear a non-exclusive, royalty-free right to use, reproduce, display, edit, adapt, publish, and distribute that content for legitimate business, marketing, promotional, and communication purposes, subject to applicable law.
You confirm that you have the necessary rights and permissions to grant this permission.
All intellectual property appearing on or forming part of this website, including:
Prakaash Eyewear trademarks, logos, brand names, product photographs, catalogue images, graphics, text, videos, designs, page layouts, software, and other original content
is owned by or licensed to Prakaash Eyewear Pvt. Ltd. and is protected by applicable intellectual property laws.
You may view and use website content for legitimate business purposes related to evaluating or purchasing our products.
Unless expressly authorized in writing, you must not reproduce, modify, distribute, publish, sell, license, commercially exploit, or create derivative works from our content.
Wholesale customers may not use Prakaash Eyewear trademarks, photographs, product descriptions, or other brand assets in a manner that suggests an unauthorized partnership, endorsement, ownership, or affiliation.
The website may contain links to third-party websites or integrate third-party services such as payment gateways, logistics providers, analytics platforms, communication services, or other technology providers.
Third-party services operate independently and may be subject to their own terms and privacy policies.
Prakaash Eyewear is not responsible for the availability, content, security, accuracy, or practices of third-party websites or services except to the extent required by applicable law.
We aim to maintain reliable access to the website but do not guarantee that it will always be available, uninterrupted, secure, or error-free.
The website may occasionally be unavailable due to maintenance, upgrades, technical problems, cybersecurity incidents, server failures, connectivity issues, or circumstances beyond our reasonable control.
We may modify, suspend, restrict, or discontinue any part of the website or its functionality where reasonably necessary.
To the maximum extent permitted by applicable law, the website, its content, and its functionality are provided on an “as available” and “as is” basis.
We do not guarantee that:
Nothing in these Terms & Conditions excludes any statutory warranty, consumer protection, or other legal right that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, Prakaash Eyewear Pvt. Ltd. will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to the use of the website or our services.
Such losses may include loss of profits, revenue, business opportunities, goodwill, data, or business interruption.
To the extent permitted by law, our aggregate liability arising directly from a particular transaction shall not exceed the amount actually paid by the customer for the specific products giving rise to the claim.
Nothing in these Terms & Conditions limits or excludes liability that cannot legally be limited or excluded under applicable law.
We will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control.
Such events may include natural disasters, extreme weather, fire, flood, epidemic or pandemic conditions, war, civil unrest, government restrictions, regulatory changes, strikes, transportation disruptions, supply-chain interruptions, telecommunications failures, cyber incidents, or other unforeseen circumstances.
Where reasonably possible, we will communicate significant disruptions and take reasonable steps to resume performance.
We may suspend or terminate a customer's account where reasonably necessary, including where:
Account suspension or termination does not automatically cancel obligations relating to orders already placed, outstanding payments, intellectual property, confidentiality, or other provisions that are intended to survive termination.
Transaction and financial records may be retained where required for legal, tax, accounting, regulatory, fraud-prevention, or legitimate business purposes.
Our collection and use of personal information is governed by our Privacy & Cookies Policy.
By using the website, you acknowledge that personal information may be processed in accordance with that policy and applicable law.
We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, technology, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after updated terms are published constitutes acceptance of the revised terms to the extent permitted by applicable law.
For orders already accepted before a material change, the terms applicable at the time of acceptance will generally continue to govern that transaction unless otherwise required by law or agreed between the parties.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising from or relating to these Terms & Conditions, the website, or transactions with Prakaash Eyewear shall be subject to the jurisdiction of the competent courts in Thane, Maharashtra, India.
Nothing in these Terms & Conditions prevents either party from exercising any statutory rights or remedies that cannot legally be excluded.
For questions regarding these Terms & Conditions, orders, products, accounts, payments, or other website-related matters, please contact:
Prakaash Eyewear Pvt. Ltd.
Unit No. 10, Sakina Industrial Estate,
Block No. 5, Ambe Mata Road,
Bhayandar West, Mumbai – 401101
Maharashtra, India
Email: sales@prakaasheyewear.com
Phone / WhatsApp: +91 9769364624
Business Hours: Monday–Saturday, 10:00 AM–6:30 PM IST