Privacy And Cookies

Last Updated: August 10, 2026

Prakaash Eyewear Pvt. Ltd. respects your privacy and is committed to handling personal information responsibly.

This Privacy & Cookies Policy explains what information we collect when you visit or use our website, create a B2B account, place an order, communicate with us, or otherwise interact with our services. It also explains how we use cookies and similar technologies.

By using our website, you acknowledge the practices described in this policy, subject to any consent requirements that apply under applicable law.

1. Who We Are

This website is operated by:

Prakaash Eyewear Pvt. Ltd.

Unit No. 10, Sakina Industrial Estate,

Block No. 5, Ambe Mata Road,

Bhayandar West, Mumbai – 401101

Maharashtra, India

Email: sales@prakaasheyewear.com

Phone / WhatsApp: +91 9769364624

For the purposes of applicable data-protection laws, Prakaash Eyewear may act as the entity responsible for determining how and why personal information is processed in connection with this website and our B2B ecommerce operations.

2. Information We Collect

The information we collect depends on how you interact with our website and services.

Account and Business Information

When you register for a B2B account, we may collect information such as:

Because this is a B2B platform, some information may be required before wholesale pricing, ordering functionality, credit facilities, or other business services can be made available.

Order and Transaction Information

When you place an order, we may collect and retain information relating to:

Payment Information

Payments may be processed through third-party payment gateways, banks, or other payment-service providers.

Where payment is processed by a third-party provider, Prakaash Eyewear may receive transaction information such as payment status, transaction reference, payment method, and other information necessary to reconcile the transaction.

We do not intend to store complete card numbers, CVV numbers, or other sensitive payment credentials on our own systems unless specifically required and lawfully permitted. Payment information may instead be collected and processed directly by the relevant payment-service provider in accordance with its own privacy and security policies.

Information You Provide to Us

We may collect information that you voluntarily provide when you:

Please do not provide sensitive personal information unless it is specifically requested for a legitimate business or legal purpose.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

We may use this information to operate the website, understand how visitors use it, improve performance, maintain security, and identify technical problems.

4. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

Where consent is required by applicable law, we will seek consent before processing information for the relevant purpose.

5. Marketing Communications

If you have subscribed to our newsletter or otherwise provided permission where required, we may send information about:

You may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Opting out of marketing communications will not prevent us from sending essential transactional or service-related communications, such as order confirmations, invoices, delivery updates, security notifications, or account-related messages.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide, secure, and improve our services.

A cookie is a small text file stored on your device by a website. Cookies may help us remember preferences, maintain account sessions, understand website usage, and improve functionality.

We may use the following categories of cookies:

Essential Cookies

These cookies are necessary for core website functions such as account login, shopping-cart functionality, checkout, security, and session management.

Without certain essential cookies, parts of the website may not function correctly.

Preference Cookies

These cookies may remember settings and preferences so that the website can provide a more convenient experience.

Analytics Cookies

These cookies help us understand how visitors use our website, including which pages are visited, how users navigate the site, and where technical or usability improvements may be needed.

Where third-party analytics services are used, information may be processed by those service providers in accordance with their applicable policies.

Marketing Cookies

Where applicable and subject to required consent, marketing or advertising technologies may be used to understand campaign performance, deliver relevant communications, or measure interactions with our marketing activities.

7. Managing Cookies

You can control or restrict cookies through your browser settings. Depending on your browser and device, you may be able to delete existing cookies or block certain categories of cookies.

Disabling essential cookies may affect the functionality of the website, including login, cart, checkout, or other account-related features.

Where applicable, our website may also provide a cookie-consent or preference mechanism that allows you to manage non-essential cookies.

8. How We Share Information

We do not sell your personal information as a standalone commercial product.

We may share information with trusted service providers where reasonably necessary to operate our business and provide services to you. These may include:

These parties may receive only the information reasonably necessary to perform their relevant services, subject to applicable contractual, security, and legal requirements.

9. Legal and Regulatory Disclosures

We may disclose personal information where reasonably necessary to:

We may also disclose relevant information as part of a merger, acquisition, restructuring, sale of assets, financing transaction, or similar corporate transaction, subject to applicable law.

10. International Data Transfers

Some of our technology, communication, payment, analytics, logistics, or other service providers may process information using systems or infrastructure located outside India.

Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to do so in accordance with applicable data-protection and other legal requirements.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

Retention periods may vary depending on the type of information and the purpose for which it is processed.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and operational requirements.

12. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Security measures may include access controls, authentication, encryption where appropriate, secure hosting, monitoring, backups, and other safeguards appropriate to the nature of the information and the risks involved.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

If you believe that your account or personal information has been accessed without authorization, please contact us promptly.

13. Your Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for providing accurate information when registering or placing an order.

Please notify us if your account information changes or if you believe your account credentials have been compromised.

If you provide personal information belonging to another individual, such as an employee, purchasing manager, delivery contact, or business representative, you should ensure that you are authorized to provide that information and that the individual has been appropriately informed where required by applicable law.

14. Your Privacy Rights

Subject to applicable law, individuals may have rights relating to their personal information, which may include rights to:

The exact availability and scope of these rights may depend on applicable law, the nature of the information, and the reason for processing.

India's Digital Personal Data Protection framework provides individuals with specific rights and establishes obligations for organizations processing digital personal data.

To exercise an applicable privacy right or raise a privacy-related concern, please contact us using the details provided below.

15. Children's Privacy

Our website is designed primarily for B2B customers and business users and is not directed at children.

Individuals who are not legally capable of entering into applicable contracts should not independently create business accounts or place orders through the website.

If we become aware that personal information has been submitted by a child or another person where collection is not permitted under applicable law, we will take reasonable steps to address the situation.

16. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, social-media services, logistics providers, or other external services.

This Privacy & Cookies Policy does not apply to the privacy practices of those third parties.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

17. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our business, website, technology, services, legal requirements, or data-processing practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

18. Contact Us

If you have questions about this Privacy & Cookies Policy, want to exercise an applicable privacy right, or have a concern about how your personal information is handled, please contact us:

Prakaash Eyewear Pvt. Ltd.

Unit No. 10, Sakina Industrial Estate,

Block No. 5, Ambe Mata Road,

Bhayandar West, Mumbai – 401101

Maharashtra, India

Phone / WhatsApp: +91 9769364624

Email: sales@prakaasheyewear.com

Business Hours: Monday–Saturday, 10:00 AM–6:30 PM IST

When contacting us about a privacy request, please provide enough information for us to identify your account or request. We may need to verify your identity before processing certain requests.