At Prakaash Eyewear Pvt. Ltd., we understand that reliable delivery is an important part of doing business. We work to process wholesale orders promptly and coordinate shipments efficiently, whether you are ordering within India or from an international market.
Orders placed through our B2B platform are generally processed and prepared for dispatch within 24 hours of order confirmation, subject to product availability and successful payment or credit approval.
Once dispatched, orders are typically delivered within 4–5 working days across India. Delivery timelines may vary depending on the destination, courier service, weather conditions, public holidays, or periods of exceptionally high order volumes.
Applicable delivery and shipping charges are calculated based on the order, destination, shipment size, and applicable shipping terms.
Orders above ₹50,000 qualify for standard shipping, subject to the applicable terms of the order.
Any applicable taxes, shipping charges, or other costs will be communicated as part of the final order or invoice.
We supply wholesale eyewear to customers in international markets. International orders are generally delivered within 7–10 working days from the date of dispatch, depending on the destination country and courier or logistics partner.
International delivery timelines are estimates and may vary due to customs clearance, local regulations, airline or logistics schedules, weather conditions, public holidays, or other circumstances beyond our control.
International shipping charges vary according to the destination, shipment weight and dimensions, order value, and selected shipping method. Applicable shipping charges will be displayed or communicated at the time of order confirmation.
For international orders, customs duties, import taxes, local taxes, clearance charges, and other destination-country fees are not charged by Prakaash Eyewear unless specifically stated otherwise.
These charges are the responsibility of the customer and may be collected by the courier, customs authority, or other designated agency upon import or delivery.
Customers are responsible for ensuring that their orders comply with the import requirements, regulations, and documentation requirements applicable in their respective countries.
Once your order has been dispatched, shipment details and tracking information will be provided where tracking is available. Customers can use the tracking information to follow the shipment's progress through the relevant logistics or courier partner.
For wholesale orders involving multiple products, cartons, or shipments, items may occasionally be dispatched separately depending on product availability and logistics requirements.
While we aim to meet the estimated delivery timelines stated above, delivery dates are not guaranteed and may be affected by circumstances outside our reasonable control, including customs delays, courier disruptions, transportation issues, natural events, public holidays, or regulatory requirements.
If there is an unexpected delay with your shipment, our team will assist you in obtaining the latest available shipment information.
For questions regarding order processing, dispatch, tracking, shipping charges, or international delivery, please contact our sales team:
Email: sales@prakaasheyewear.com
Phone: +91 9769364624
Please keep your order number or invoice number available when contacting us so that our team can assist you more quickly.
Prakaash Eyewear Pvt. Ltd.